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Terms and conditions

If you paid a deposit for your Forum place, the balance is due before 10 July 2026.

Cancellations

  • If you wish to cancel your booking, please notify us at forum@uccf.org.uk.
  • If you cancel your place, we will retain your £25 deposit.
  • If you have not paid in full by 13 July 2026, your £25 deposit will be kept and your booking may be cancelled. We will attempt to contact you to remind you of the payment before cancelling your booking.

Refunds

  • Refunds are given at the discretion of UCCF and are not issued automatically.
  • A refund request should be emailed to forum@uccf.org.uk as soon as possible with a letter of explanation including suitable documentation where necessary e.g. doctor's note.
  • If you qualify for a refund you will not receive back your deposit of £25 - this is an administration charge. From the 10 July 2026, you will only receive 50% of the total cost of your booking. Fulll refunds will be offered for reasonable unforeseen circumstances which prevent you from attending such as an unexpected university event, personal health issue, or berevement.
  • No refunds submitted on or after the start of the event date (1 September 2026) will be considered.
  • Please note that our event team will be very busy in the weeks leading up to Forum, so a response to your refund request may take up to a week to reply to or will be post-event if submitted in the week before Forum.
  • You can transfer your place to a friend. You must request this before 1 August, we will not accept requests beyond this date.

By attending Forum you are giving permission for us to photograph or video you which may be used in any UCCF publications or social media. If this will be a problem please send us a email at forum@uccf.org.uk

The following items are not prohibited on site and will result in confiscation of the item or ejection from the event:

● Alcoholic drinks - Quinta Centre is a dry site

● Illegal substances, psychoactive substances, nitrous oxide and legal highs

● Spray paint aerosols

● Anything that could be reasonably considered for use as a weapon

● Portable or disposable barbeques

● Electric camping fridges

● Fire baskets and open metal fire pits, chimeneas, candles

● Smoking or vaping

● Chinese or sky lanterns

● Portable laser equipment and pointer-pens

● Drones, quadcopters, remote controlled flying devices (without express permission)

● Fireworks, flares, smoke bombs

● Animals with the exception of guide/medical dogs

Any gas canisters for personal cooking equipment should not exceed 3ltr.

All information processed through our bookings system will be processed in line with our privacy policy. If you require more information on how your data will be used please email forum@uccf.org.uk

Help with bookings

If you’re having a problem with a booking, need more information, or want to make a change, please drop us an email at forum@uccf.org.uk and we will do our best to help resolve the issue as quickly as possible.

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info@uccf.org.uk

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Universities and Colleges Christian Fellowship (UCCF) is a Registered Charity number 306137 (England & Wales) and SC038499 (Scotland), and a company limited by guarantee registered in England and Wales No. 387932. For more information see our Site Policy and Privacy Policy.

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