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  • Cancellations and Refunds

Balances, refunds and other booking changes

If you paid a deposit for your Forum place, the balance is due before 15 July 2022.

Cancellations

  • If you wish to cancel your booking, please notify us at forum@uccf.org.uk.
  • If you cancel your place, you will lose your £25 deposit.
  • If you have not paid in full by 15 July 2022, your £25 deposit will be kept and your booking may be cancelled.

Refunds

  • Refunds are given at the discretion of UCCF and are not issued automatically. We consider refunds in the event of an unexpected university event or personal health issue, which prevents you from attending. A refund request should be emailed to forum@uccf.org.uk with a letter of explanation from your university or doctor.
  • If you qualify for a refund you will not receive back your deposit of £25 - this is an administration charge. After 15 July 2022, you will only receive a maximum refund of 50% of the total cost of your booking.
  • No refunds will be considered once the event has finished at 1pm Saturday 3 September 2022.
  • Should you fail to provide your bank details by 30 September 2022, regrettably we will be unable to consider your refund and it will not be processed.

Help with bookings

If you’re having a problem with a booking, need more information, or want to make a change, please drop us an email at forum@uccf.org.uk and we will do our best to help resolve the issue as quickly as possible.

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Universities and Colleges Christian Fellowship (UCCF) is a Registered Charity number 306137 (England & Wales) and SC038499 (Scotland), and a company limited by guarantee registered in England and Wales No. 387932. For more information see our Site Policy and Privacy Policy.

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