If UCCF is unable to deliver the event due to Covid-19 restrictions and legal requirements regarding the pandemic, we will issue a full refund to all delegates who have booked and paid.
If you are unable to attend the event for reasons including Covid-19 symptoms, a positive Covid-19 test and/or a requirement to self-isolate we will issue a full refund. Request for a refund can be sent to firstname.lastname@example.org.
UCCF offers the possibility to transfer a place from one delegate to another, however it is the responsibility of the delegates to arrange this. Contact email@example.com to take this process forward.
Refunds are given at the discretion of UCCF and are not issued automatically. We consider refunds in the event of an unexpected university event or personal health issue, which prevents you from attending. A refund request should be emailed to firstname.lastname@example.org with a letter of explanation from your university or doctor.
Refund requests that take place before 5pm Friday 16 July 2021 [edit this deadline has now been extended until 23:59 on 1 August 2021] will be subject to a £25 administration charge (this is your deposit). After 1 August, the maximum refund will be half of the cost of your booking.
No refunds will be considered once the event has finished at 1pm Friday 27 August 2021.
Should you fail to provide your bank details by 30 September 2021, regrettably we will be unable to consider your refund and it will not be processed.
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